Returns and Exchanges
Please note that all of the following conditions must be met:
- Customers must contact An Ren NY before returning or exchanging any item.
- All exchanges and returns must be made within ten days of receiving your order. Orders returned within ten days are eligible for a refund. Merchandise must be returned with
the original receipt, all original tags attached, unwashed and unaltered.
- We must receive the product back before an exchange or refund will be processed.
- Items cannot be worn, dirty or damaged.
- Original tags must be affixed to the item as it was shipped.
- Shipping and handling costs are not refundable.
- We will not accept COD return parcels.
- The return shipping costs are the responsibility of the purchaser unless otherwise agreed to by An Ren NY.
- We reserve the right to refuse receipt of a return and deny a refund or credit. We will not be responsible for lost return parcels therefore we suggest taking out appropriate
insurance on any return.
- ALL Sale items are FINAL sale and garments are sold as is.
To request an exchange or return, please contact:
firstname.lastname@example.org or 212.675.8613
An Ren NY reserves the right to revise this return policy at their discretion without prior notice.