Return Policy

Returns and Exchanges

 

Please note that all of the following conditions must be met:

 

  • Customers must contact An Ren NY before returning or exchanging any item.
  • All exchanges and returns must be made within ten days of receiving your order. Orders returned within ten days are eligible for a refund. Merchandise must be returned with the original receipt, all original tags attached, unwashed and unaltered.
  • We must receive the product back before an exchange or refund will be processed.
  • Items cannot be worn, dirty or damaged.
  • Original tags must be affixed to the item as it was shipped.
  • Shipping and handling costs are not refundable.
  • We will not accept COD return parcels.
  • The return shipping costs are the responsibility of the purchaser unless otherwise agreed to by An Ren NY.
  • We reserve the right to refuse receipt of a return and deny a refund or credit. We will not be responsible for lost return parcels therefore we suggest taking out appropriate insurance on any return.
  • ALL Sale items are FINAL sale and garments are sold as is.

 

To request an exchange or return, please contact:
contact@anrenny.com or 212.675.8613

 

An Ren NY reserves the right to revise this return policy at their discretion without prior notice.